Contact
Skills
- Pega PRPC
- Business Process Management (BPM)
- Business Rules Engine (BRE)
- JAVA/J2EE
- Web Services (REST, SOAP, WSDL)
- RDBMS (Oracle, PL/SQL, MS-SQL)
- HTML, CSS, JavaScript
- CI/CD
- Agile (Scrum, SAFe)
- Pega UI (Harness, Sections, Branding)
- Connectors (HTTP, MQ, SQL)
- Healthcare Frameworks (HIPAA)
- Finance Frameworks
Education
Masters / Computer Science, University of Central Missouri, USA
2013 - 2014
Bachelors / Computer Science, Satyabama University, India
2006 - 2010
Certifications
- Pega Certified System Architect, 2014
- Pega Certified Senior System Architect, 2016
- Pega Certified Robotics System Architect, 2018
- Pega Certified Lead System Architect – Part1
Experience
Pega Senior System Architect, Bank of America Corporation, Charlotte, NC
August 2020 – Till Date
- Led the design and development of the Third Party Vendors Efficiency Management & Process Optimization (TEMPO) application.
- Engineered application-wide settings and data pages, E-mail listeners and Services.
- Collaborated with Pega team to resolve accessibility issues and oversaw application localization.
- Led PI planning, grooming and scrum calls as part of Safe agile.
Pega Senior System Architect, Cisco Systems Inc, Raleigh, NC
Dec 2018 – July 2020
- Directed the Channel Partner Services (Minerva) program.
- Spearheaded the Reporting track, developing Analytical and Operational reports.
- Developed E-mail listeners and Language detect/translate APIs.
- Managed performance fixes for the reporting track and handled the reports module via independent JVMS.
- Oversaw data publishing for reporting systems using Kafka.
Pega Senior System Architect, Anthem BCBS, Richmond, VA
July 2017 – Dec 2018
- Led development of the Solution Central (SC) PRPC desktop application for customer service representatives.
- Utilized the PEGA CPMHC framework and Connect-REST to consume data from API services.
- Directed robotic automation (Open Span) and coordinated continuous deployment with the Pega admin team.
- Oversaw design and development of Harness rules, Layout and sections, and managed Access groups, Workgroups, Workbaskets and SLAs.
Pega Senior System Architect, Cisco Systems Inc, San Jose, CA
August 2016 – June 2017
- Directed Deal Management Operations for Cisco Operations and Deal Managers.
- Integrated with Teradata and Oracle to retrieve live deal data and developed reports.
- Developed UI Screens, activities, and correspondence.
- Led Pega Robotics Studio (Open Span) initiatives.
Pega Senior System Architect, Cisco Systems Inc, San Jose, CA
December 2014 – July 2016
- Led the Sales Control Rules Engine & Sales Discount Guidance (SDG) project for Cisco Commerce Workspace (CCW).
- Managed the SCORE decision engine, consuming REST calls and providing validation/booking responses.
- Oversaw requirements gathering, Layer 7 routing, and fail-over scenarios.
- Engineered agents to run batch processes and implemented monitoring for performance and exception handling.
Pega System Architect, iGATE Global Solutions, Hyderabad, India
June 2011 – July 2013
- Developed workflows for Royal Bank of Canada (RBC) using Pega Business Process Management (BPM).
- Managed the fraudulent transactions workflow for credit/debit cards.
- Led end-to-end integration testing and code migration.